OUR
SERVICES
IT SUPPORT
- Continual website
maintenance including
updates, product uploads,
and bi-monthly audits for
optimal performance` - Facilitating onboarding and
offboarding processes for
new staff members
including email and cloud
storage setup and
management - Data entry, CRM
management,data cleaning,
and reporting to ensure
organized and accurate
records - Troubleshooting IT issues
for staff members and
providing timely solutions
ADMIN SUPPORT
- Managing email
correspondence and
scheduling, drafting emails,
and preparing responses - Providing dictation, taking
meeting minutes, and
creating agendas - Building reports, extracting
and formatting data, and
creating presentation - Assisting in project
management by
researching systems and
aiding in their
implementation - Developing new procedures
and assisting in staff
management tasks` - Conducting research on
various topics to support
decision-making processes.
VIRTUAL RECEPTIONIST
- Virtually handling incoming
business phone calls and
directing them accordingly
within the business - Responding to queries on
various platforms including
Facebook, Instagram,
Google, and WhatsApp - Managing company email
inquiries promptly and
professionall - Providing customer support
via live chat services on the
company website.
SALES SUPPORT
- Conducting business
development and sales calls
using provided databases - Maintaining and nurturing
client relationships through
regular communication via
phone calls, emails, etc` - Managing CRM systems to
track leads, opportunities,
and client interactions` - Assisting in the preparation
of sales proposals and
presentations.
Travel Management
- Booking flights,
accommodation, car
rentals etc, as well as
conducting itinerary
research` - Assisting with VISA
applications and ensuring
compliance with entry
requirement - Managing travel expenses
and reconciling receipts for
reimbursement.
Other Services We Provide
MARKETING SUPPORT
- Designing and
creating websites tailored to
client needs` - Developing branding
guidelines, crafting
logos, and designing
letterheads` - Providing copywriting
services, generating
content including staff
bios and PR releases` - Creating and executing
monthly social media
content strategies, as
well as managing
Facebook and Google
ads campaigns` - Conducting market
research and competitor
analysis to inform
marketing strategies` - Analysing marketing
metrics and providing
insights to optimise
campaigns.
HR SUPPORT
- Drafting employee
policies and contracts,
and assisting in their
implementation` - Mediating employee
issues, managing
performance, and
handling terminations
when necessary` - Ensuring HR compliance
with legislation and
conducting audits as
needed` - Assisting in staff
recruitment processes,
including drafting job
descriptions and
coordinating interviews` - Organising and
facilitating employee
training sessions and
professional
development
opportunities.
BOOKKEEPING AND GRANT WRITING
- Writing and managing
grant proposals,
including researching
funding opportunities
and compiling necessary
documentation` - Handling bookkeeping
tasks such as receipt
logging, invoice creation,
and accounts receivable
management - Conducting business
audits and managing
payroll` - Providing financial
analysis and reporting to
support decision-making
processes` - Assisting in budget
planning and forecasting
activities
MERCHaNDISE
- Sourcing, negotiating,
and managing logistics
and fulfillment for
merchandise orders` - Conducting market
research to identify new
product opportunities
and trends` - Managing inventory
levels and coordinating
with suppliers to ensure
timely delivery` - Developing pricing
strategies and
promotions to drive
sales.
Other Services We Provide
MARKETING SUPPORT
- Designing and
creating websites tailored to
client needs` - Developing branding
guidelines, crafting
logos, and designing
letterheads` - Providing copywriting
services, generating
content including staff
bios and PR releases` - Creating and executing
monthly social media
content strategies, as
well as managing
Facebook and Google
ads campaigns` - Conducting market
research and competitor
analysis to inform
marketing strategies` - Analysing marketing
metrics and providing
insights to optimise
campaigns.
HR SUPPORT
- Drafting employee
policies and contracts,
and assisting in their
implementation` - Mediating employee
issues, managing
performance, and
handling terminations
when necessary` - Ensuring HR compliance
with legislation and
conducting audits as
needed` - Assisting in staff
recruitment processes,
including drafting job
descriptions and
coordinating interviews` - Organising and
facilitating employee
training sessions and
professional
development
opportunities.
BOOKKEEPING AND GRANT WRITING
- Writing and managing
grant proposals,
including researching
funding opportunities
and compiling necessary
documentation` - Handling bookkeeping
tasks such as receipt
logging, invoice creation,
and accounts receivable
management - Conducting business
audits and managing
payroll` - Providing financial
analysis and reporting to
support decision-making
processes` - Assisting in budget
planning and forecasting
activities
MERCHANDISE SUPPORT
- Sourcing, negotiating,
and managing logistics
and fulfillment for
merchandise orders` - Conducting market
research to identify new
product opportunities
and trends` - Managing inventory
levels and coordinating
with suppliers to ensure
timely delivery` - Developing pricing
strategies and
promotions to drive
sales.
LET’S TALK
At Hello Jo, we make it easy. Our services come with a risk-free guarantee, transparent pricing, and a flexible 30-day cancellation policy.
We can’t wait to connect with you and start a conversation about how Hello Jo can support your business.